Senior IT Business Analyst / Product Owner (Airline Operations) Job outline Managerial

Company
Scoot
Job Location
Singapore, Asia Pacific
Job Role
Technology
Contract Type
Full-Time
Salary
Posted Date
2025-11-24
Job Expiry Date
2025-12-24
Qualification
Bachelor’s Degree

Job Description


You will be participating in the design and delivery of IT solutions, solving exciting airline requirements on modern software platforms.


Business Analyst


  • Support the PO in drafting and refining user stories, including detailed acceptance criteria.
  • Provide documentation support for requirements gathering, gap analysis, training, and product testing, etc
  • Consult with the product owners and SMEs to prioritize and shape the product backlog, using Agile best practices for prioritization around business value
  • Participate in and facilitate relevant scrum ceremonies such as backlog refinement, sprint planning, review, and retrospective sessions
  • Create a detailed business analysis as well as outline problems, opportunities and solutions for the businesses supported
  • Evaluate information gathered from multiple sources, reconcile conflicts and distinguish user requests from the actual underlying needs
  • Conduct ARC’S (Architecture Review Committee) for design, cost, and IT security approval
  • Deliver work products throughout the project life cycle and provide updates and feedback to the team as required
  • Develop periodic project progress reports and identify areas for improvement


Project Management


  • Assist with the daily management of operational functions of the project team, including preparation and taking notes/meeting minutes, chasing approvals, and updating projects logs
  • Support IT projects in managing budget and forecast, financial modelling, planning and monitoring as well as variance analysis
  • Manage communications regularly between stakeholders and internal business units
  • Support preparation of detailed BRDs, functional specifications, user guides, use cases, and scenarios, etc
  • Participate in project walkthroughs, business requirements gathering, design phrases, functional test plans, user training, and implementation sessions
  • Support development and testing activities
  • Assist in implementation / rollout including UAT, user trainings, UVT and post go live support.
  • Proactively adopt Agile practices and foster a culture of continuous service improvement


Requirements:



  • University Degree holder with 5 years of relevant experience
  • Highly organized and able to manage multiple projects or tasks
  • Independent, resourceful, analytical, and able to solve problems effectively
  • A good team player who takes initiative
  • Good communication skills


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